Dispute Systems Design: Building Strategies and Processes
Suitable for Conflict Resolution
Short-term course MEDIARE Institute

SUMMARY:

 The course addresses the technique of designing dispute resolution systems (DSD) to build dispute prevention, management and resolution systems. From the identification of gaps in conventional procedural analysis, directed to just one or another dispute resolution mechanism, we propose the use of a new systemic lens that can substantially expand, for the executive or operator of the law, his capacity for invention. and implementation of appropriate dispute resolution strategies.

TARGET AUDIENCE:

 Executives (especially in the area of ​​human resources and crisis management), lawyers en casa or acting in the litigation area, legal professionals and other professionals who deal with disputes in their day-to-day attributions.

WORKLOAD:

 12 hours taught in 4 weekly meetings: March 9, 16, 23 and 30 from 18 pm to 21 pm.

Registrations
Amount: BRL 1.800,00 (in three installments of BRL 600.00)

Data Theme Contents
09/03/2020  National Context Justice Crisis and sentencing culture; New regulatory instruments for MASCs; Phenomena of methodological instrumentality and transubstantiality of the process; Criticism of the current model of building solutions
Systemic View Definition of DSD; Difference between mechanisms and channels.
DSD history Movements and schools of process construction.
DSD goals Adequacy; Mapping objectives and obstacles; Exercise.
DSD stages Overview of the stages of construction and implementation of a
system.
DSD Stages –
Initiative		 Feasibility analysis; Designer skills; Box of
tools.
Stages of DSD - Diagnosis Importance; Stakeholders and affected parties; Mapping of interests;
Analysis of disputes and current system; tools for
data survey.
16/03/2020 DSD Stages - Conception System guidelines; Project structuring; Selection, sequencing and combination of procedural mechanisms; Adequacy; Mediation in DSD (practical experiences); ladder of
Dispute Resolution.
DSD Stages - Implementation System legitimacy; Anticipation of resistances;
Training, motivation and resources; pilot programs; Institutionalization; Dispute prevention.
DSD Stages –
Assessment		 Formative and summative assessment approaches; examples of
reports
Exercise Preliminary analysis of the Kiss nightclub case
23/03/2020 Arrangements Species Contractual arrangements; Compensation programs; Organizational and institutional systems; Online systems (ODR).
Case study Presentation of the stages of the Gramado Case.
Final Dynamics Case: Tickets On - Part I
30/03/2020 Final Dynamics Case: Tickets On - Part II

Download Program Content (pdf)

Resume of Professor Andrea Navarro