The Mediation procedure has been increasingly required both in Brazil and abroad, for allowing disputes prevention, negotiation and resolution through solutions built by the parties involved, whether individuals or companies, since it presents them with notions of collaboration and productive dispute negotiation; teaching the parties involved how they can me inserted into ongoing relations – commercial, family, community, workplace and contract related – fostering the maintenance of the relationship after the procedure ends.

The Mediator’s primary role is as an impartial neutral communication facilitator who assists the parties towards conciliation, negotiation and agreement without actively advising upon, evaluating or determining disputes solutions. The decision-making responsibilities remain with parties involved, what contributes with the long-term sustainability of the settlement. A skilled mediator assists by managing the procedure of dispute and conflict resolution, identifying common, complementary or different interests among the parties; as well as by increasing the alternatives of mutual benefits ways to resolve their differences.

The Mediator provides a safe, confidential and inspirational environment in order to guide the process in a constructive direction and to help the parties find their optimal solution through informed consent. Each intervention aims to improve dialogue and empathy between the disputants, making possible for them to reach a long-term agreement.

The benefits of Mediation include: Speed, effectiveness of the result, tailored mutual benefit solutions, reduction of the cost and the emotional distress, confidentiality, reduction of dispute recurrence, as well as communication and social interaction improvement.

Mediation encompasses all contexts in which conflict is possible: companies, families, communities, political and ethnical disputes (national and international), as well as environment, work and commercial issues. All kinds of relations may benefit from Mediation.